How to Recover Data from Broken/Dead Samsung Phone

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Fix Broken Samsung and Recover Data from Dead Samsung

By Selena KomezUpdated on June 06, 2019

[Summary]: Samsung phone is broken/dead with black, locked or broken screen? This page will teach you two possible way to extract and recover lost data from broken or dead Samsung phone like Galaxy S6/S5/S4, Galaxy Note 5/4/3, you can also follow the below guide to fix bricked, crashed, frozen, black-screen or locked Android phone to normal after downloading a suitable recovery package.

If your Samsung phone is damaged/broken or running abnormal, for example, stuck in black screen, stuck in Samsung logo startup screen, password-forgot, can’t enter the system,  the touch screen cannot be used and even water-damage or broken screen. These accidents may cause data lost on your phone and you will face to a lot of trouble.

As a mobile phone user, you may store contacts, text messages, photos, videos, call logs, Whatsapp messages, documents and other important data on Samsung phone. When you lost data from broken Samsung Galaxy, how to recover data from broken or dead Samsung phone in an effective and safe way?
So, many Samsung users search in Google search to find how to recover data from the Samsung phone with a broken screen and get access to their important contents. Below, we will show you two effective ways to retrieve data from broken Samsung phone. Please keep reading and according to the damage of your mobile phone, choose the appropriate solution to rescue all your files from broken Samsung phone.

Broken Android Data Extraction is a part of Android Data Recovery software, which not only can help recover deleted or lost data from Android phone for accidental deletion, factory reset, OS update, rooting, virus and other unknown causes; but also enables you extract text messages, contacts, call history, WhatsApp, photos, etc. from broken Samsung Galaxy S6/S5/S4, Galaxy Note 5/4/3. If your Samsung phone is broken screen or black screen, the Broken Android Data Extraction function helps you download the matching recovery package and recovering your broken/dead phone to normal status, after that it will scan all existing data from the broken/dead Samsung phone directly, finally, you can preview the data in detail one by one, and extract all your phone data to computer with one click. In additional, you can selective and flexibly backup and restore Samsung data by “Android Data Backup & Restore” function inside of this program.

In the following description, please download the Android Data Recovery for Windows version and follow two effective methods to retrieve the data from your broken phone. Currently, the Mac version not support broken Android data recovery, we recommend you free download the Windows version and try to rescue your phone data. For Mac version, you can also try the Android data backup & restore(Mac) function to backup your Samsung data to Mac.

d_win d_mac
d_win d_mac

Let’s learn the step-by-step guide to fix cracked Samsung phone (bricked, system-crash, virus-attack, etc.) to normal and recover data from a broken/frozen Samsung Galaxy phone directly.

Method 1: Recover Data from Broken Samsung Phone with Broken/Locked Screen

If your Samsung Galaxy S/Note is broken-screen, black-screen or locked-screen(password-forgot), please follow this detail guide to recover lost data from your broken Galaxy S6/S5/S4/Note 5/Note 4/Note 3 and Galaxy Tab.

Step 1. Launch the Android Recovery and Click “Broken Android Data Extraction” mode
Firstly, download, install and launch Android Data Recovery program on Windows computer. Then click “Broken Android Data Extraction” feature go to next step.

launch broken android data recovery/extraction

Step 2.Connect Broken or Dead Samsung Phone to PC
Using a Android USB cable to connect your broken/damaged Samsung Galaxy S6 to computer, and the program will detect your phone automatically. Then, click the left “Start” button go to next step to select your Samsung phone’s name and model.

connect broken Samsung Galaxy phone to PC

Tips: If your Samsung phone stuck in broken screen, black screen or non-responsive screen, you cannot enter password or cannot touch the screen, this function helps you recover the existing data back.
If you want to recover deleted or lost data from Galaxy S9/S8/S7/Note 9/Note 8 and other Android normal phone, please learn this guide about how to recover deleted files from Samsung Galaxy.

Step 3.Select your Broken Samsung Phone’s Name and Model
In this step, please select the name and model of you broken Samsung phone, and then tap “Confirm” button to make sure your phone can be supported by this program for fixing and extracting files.

select Samsung Phone’s Name and Model

Step 4.Put the Phone Into Download Mode for Ready Download Recovery Package
In order to fixing your broken phone to normal, you need to get your phone into download mode at first. Please follow the simple guide to enter the download mode in three steps as the interface shows. Then, click “Start” to download the matching recovery package for your phone.
1). Power off the phone.
2). Press and hold Volume “-“, “Home” and “Power” button on the phone.
3). Press “Volume +” button to enter download mode.

get your phone into download mode

Step 5. Waiting for Downloading the Matching Recovery Package
After getting the broken Samsung phone into Download mode, the broken Android data recovery program will analyze it and download the suitable recovery package for the broken phone.

download Matching Recovery Package

When the program download the recovery package successfully, it will restore your device and fix it to normal automatically.

analyze broken phone

Step 6.Scan your Samsung Phone
After you fixing it successfully, the program will scan your Samsung phone to find all the existing data automatically. During this scanning process, it will take you some time, depending on how many files are stored on your phone, please be patient. . .

Scan data from Samsung Phone

Step 7.Preview and Recover Data from Broken Samsung Galaxy S/Note Phone
After scanning your phone completed, the program will shows all the recoverable data, including contacts, text messages, message attachments, call history, WhatsApp messages & WhatsApp attachments, photo library, videos, audio and documents. Please click and view the contents in details that you want. Finally, just click “Recover” button to recover the selective data from your broken Samsung phone to computer.

recover data from broken Samsung

Note: In this method, the data you recover from the broken Samsung are the existing data on your broken Samsung phone, not including the deleted files.

Free download the Broken Android Data Recovery for Windows and try to extract data from your broken Android phones and tables.

d_win d_mac
d_win d_mac

Broken Samsung Contacts Recovery: All recoverable contacts will be saved as VCF, CSV or HTML for your use.
Broken Samsung SMS Recovery: Existing text messages and message attachments will be extracted and save them to PC as CSV, HTML and attached images.
Broken Samsung Call Logs Recovery: Extract all existing call history on PC as HTML and attached images for you browsing.
Broken Samsung Photo Recovery: All downloaded pictures, photos taken with your phone camera, app photos, and even the image cache from your browser will be save onto the computer from your broken Samsung phone.
Broken Samsung WhatsApp Recovery: Extract the WhatsApp chat history/messages, attached photos or video/audio from broken phone and save onto PC.
Broken Samsung Video Recovery: Backup existing video including taken by phone camera and App videos from your damaged Samsung phone to PC.
Broken Android Phone’s SD Card Recovery: If the documents stored on your Android phone’s SD card, the Android SD Card Recovery function can help you recover the deleted/lost/formatted pictures, videos and documents in Word, Excel, PPT, PDF, HTML, Zip, RAR or other formats to your computer.

Video Guide on how to recover data from broken or dead Samsung phone

Method 2. Fix and Recover Data from Bricked Samsung Phone

If your Samsung phone is broken due to system-crash, such as bricked, stuck, frozen, virus-attack, and can’t do anything, you can also use the “Broken Android Data Extraction” function to fix your bricked/frozen phone to normal firstly, and then recover photos, contacts, messages and other data from the cracked Samsung phone’s built-in storage directly.

Note: After fixing your bricked Samsung phone to normal, you can use it again as usual.

Step 1.Launch Broken Android Data Extraction and Connect Broken Samsung to PC
After download the Android Data Recovery for Windows and launch it on your computer, and then connect your broken phone with it via USB cable. Choose “Broken Android Data Extraction” function on the primary interface.

launch broken android data extraction

Step 2.Click the Right “Start” Button
To fix your broken Samsung phone to normal, please tap “Start” button on the left of the interface and go to next step.

fix android device

Step 3.Select the Broken Mode of your Samsung Phone
If your phone is broken under below status like Stuck in Startup screen, stuck in the download mode, stuck in black screen, please select the correponding button, if not, please select the other question to fix the bricked Android phone.

fix bricked samsung devices

Step 4. Choose the Right Model of Broken Phone
Select the name and matching mode of your broken Samsung Galaxy phone and click “Confirm” button.

Select Phone’s Name

select Samsung Phone’s Name

Select Samsung Phone’s Model

Select Samsung Phone's Model

Step 5.Put the Phone Into Download Mode
Then, put your broken Samsung phone into the download mode in below three steps.
1)Power off the phone.
2)Press and hold Volume “-“, “Home” and “Power” button on the phone.
3)Press “Volume +” button to enter download mode.

enter download mode

Step 6.Analyze the Phone and Download Recovery Package to Fix it
After that, the program will help you download the matching recovery package and start to fix your broken Samsung phone to normal status.

Analyze the broken Samsung Phone

Step 7. Return to “Android Data Recovery” Mode to Scan and Recover Data
After your Samsung Galaxy is fixed, please click “Android Data Recovery” function on the main interface of the program, which can help you directly scan all existing/deleted/lost data from the fixed phone.

scan broken Samsung phone

Step 7.Preview and Retrieve Data from Cracked Samsung Phone
After fixing and scanning your cracked Samsung phone, all the found data will display in the interface, and you can all the content before recovery. Mark those you want back to click “Recover” to extract your lost photos, text messages, contacts, videos and audios from broken Samsung phone to computer.

recover contacts from broken samsung galaxy s6

Free download the Android Data Recovery and try to fix and recover data from your Samsung devices.

d_win d_mac
d_win d_mac

What’s More about Samsung Data Recovery – Android Toolkit

1. Broken Android Data Recovery function support to extract photos, videos, contacts, messages, messages Attachments, call history, audios, whatsApp, documents from damaged/dead samsung Galaxy phone or SD card.
2. Android Data Recovery function allows you preview all deleted data before recovery.
3. Android Data Backup & Restore can help you back up and restore all types of files on Samsung, HTC, Sony, Google Pixel, Huawei, Motorola, Xiaomin Oppo and other Android devices.
4. Repair frozen, crashed, black-screen, virus-attack, screen-locked Android phone to normal and recover all existing data from broken phone directly.
5. Support almost all Samsung phones like Samsung Galaxy S, Samsung Galaxy Note, Samsung Galaxy A, Samsung Galaxy C, Samsung Galaxy Grand, etc.
6. Retrieve lost and deleted data from almost all Android phone missing due to mistaken deletion, factory reset, system crash, forgotten password, flashing ROM, rooting, ect.

Related Articles

How to Fix Samsung Galaxy Blank/Black Screen of Death

How to Recover Deleted Photos from Android

How to Recover Deleted Contacts from Android

How to Recover Lost Photos, Videos from Samsung Galaxy

How to Recover Lost Data from Broken/Dead Samsung Phone

How to Recover Data from Samsung Phone with Black Screen


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